1. Acceptance of Terms
By using the services provided by Tokyo Eats, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Service Description
Tokyo Eats provides an online platform for ordering food for delivery and takeaway from various restaurants in Tokyo. We aim to connect customers with local eateries to enhance their dining experience.
3. Account Registration
To use certain features of our services, you may be required to create an account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
4. Order Placement
When you place an order through our platform, you agree to provide accurate delivery information and to pay for the ordered items. All orders are subject to availability, and we reserve the right to refuse service to anyone for any reason.
5. Payment
Payments for orders are processed securely through our designated payment gateway. By providing your payment information, you confirm that you are authorized to use the payment method you selected.
6. Delivery Policy
We strive to deliver your orders promptly; however, delivery times may vary due to factors beyond our control. Tokyo Eats is not responsible for delays caused by the restaurant or third-party delivery services.
7. Cancellations and Refunds
If you wish to cancel an order, you must do so within a specified timeframe outlined at the time of ordering. Refunds are subject to the restaurant's policy and any applicable laws.
8. User Conduct
You agree not to misuse our platform or services. This includes but is not limited to: spamming, attempting to hack or undermine the system, or engaging in fraudulent behavior.
9. Intellectual Property
All content on the Tokyo Eats website, including text, graphics, logos, and software, is the property of Tokyo Eats or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.
10. Limitation of Liability
Tokyo Eats shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the maximum extent permitted by law.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Tokyo, Tokyo-to, Japan.
For any questions or concerns regarding these Terms and Conditions, please visit us at our office at 1594 Suginami Ave, Suite 3B, Tokyo, Tokyo-to, 164-0013.